5001 to 10000 Employees
State Farm Mutual Automobil...
Scores based on 7,257 ratings from 503 participants
Is this information useful?
Do you feel like you can make better decisions about your career with these ratings?
Match or Miss?
See at-a-glance if companies provide support for the things that matter most to you.
I love the longevity and family oriented company State Farm Gives me . I wish as in pay we can match our competitors pay we are behind at least $10k a year behind others.
State Farm has been going through a lot of transition and even though they've said it won't impact us, it has. The moral is very low, and nothing is being done to excite employees and keep us interested. 99% of coworkers that I've talked to are looking for new jobs. Not only because we're being paid so low as software developers compared to other companies in the same area as our office, but we're being asked to do more work (developers must now test, do "service work" which means monitor and troubleshoot in off hours and weekends (we have no choice)) and due to the transitions, positions were eliminated that now creates more work and paperwork for a developer that we shouldn't have to do. Management is tricky-most are two-faced. Anyone from Bloomington is "state farm nice". Raises happen once a year, but don't make any real difference in your paycheck. We used to get nice bonuses based on how auto policies are doing, but we're in the negatives for our goals this year, so goodbye bonus. Working from home is frowned upon. You can do it, but you almost have to beg for it. They got rid of free time for doctors appointments, so now you have to work extra or take PTO. The hourly workers they hire for the call centers are sketchy and disgusting. They steal from our desks so we must lock our things up. The bathrooms on their floors are unspeakable. And you can smell that they've smoked weed in the parking garage. We now have armed guards that walk our floors. Understandably there's an expectation to get your work done, but they want it done yesterday. If you take too long or run into issues, it's your personal problem and I can't tell you how many times I've had days over 10 hours.
Massive changes over the last 5 years turned this company heartless and only concerned with numbers. They used to care about their employees and focus on work life balance. Now they do not have designated paid sick time (you have to use your vacation time) and you are reminded daily that you are replaceable.
Under the new CEO, the company culture & morale has deteriorated greatly. Very production driven with little to no value for human capital. Employees are treated like dogs in a machine. Training and development is deplorable. Benefits have been reduced or taken away. Employees are in desperate need for a union. Tenured people who work there feel stuck and fearful of not being able to find something else so they stay. I have no peers that say they are happy. From the coffee shop thru the halls all you ever hear is employee discontent.
Great time off options. Supportive for female employees and a diverse work force. Flexibility for remote working no longer exists. Flexible work hours has greatly decreased.
Working with State Farm has taught me many things over the years. For example, handling upset customers, coming up with solutions and educating the customer on insurance policies and procedures as well as bank products. I learned the ins and outs of running a busy office and have trained new employees for a new position within in our office.
The job itself is fantastic. You get to work with the public and your co-workers are great. Unfortunately they barely pay you to survive with no growth. I started almost 1 1/2 ago and I’ve made the same salary of $25k a year. The main boss/agent doesn’t really teach you. It’s mostly self taught
Statefarm does not value women in the workplace. They treated us like cattle. No respect, management was extremely condescending and treated white women specifically as sub par employees.. going as far to not let us speak to one another without disciplinary actions. This was the most oppressive backwards evilCompanies I’ve ever worked for.
Very micromanaged and unprofessional environment.
Too concerned on numbers and quotas and number of phone calls taken, quality of service extremely diminished due to that aspect. They only answer the call not fix the problem. Do Not offer opportunities for growth, and downsizing of company departments reduced opportunities to move outside department or expand and grow outside Department.
To me it is hard because you have to make sales. I am not a sales person, don’t have the pushy ness in me and I dislike cold calling. Not fun.
SF strives to give equal opportunities to all people. Agent’s offices are great places to work and learn the business.
State Farm is a great company to work for. I get to help a lot of people save money and plan for the future. They treat the employees well.
State Farm does not respect their employees nor their customers. Their main goal is to be the #1 insurance company in the nation, but every change they make is only half-thought through, and they want their employees to come up with all of the ideas on how to make the processes actually work. That means, months, even years where the entire claims system is messed up, which loses us customers because they're not getting what State Farm promises. They're constantly closing down offices, long-standing employees and managers are losing their jobs, and State Farm doesn't care! We're treated like casualties of war...... Sometimes good people have to be let go so that they can keep working at being *1! They offer you opportunities in other states, far away, with no relocation reimbursement for most of us, and NO pay increase.....even though the places they offer for relocation have a very high living expense rate: Dallas, Atlanta, Phoenix..... Agent's are losing customers left & right, because the changes are not working. It's a sad, frustrating environment to work in.
State Farm has little oversight into the treatment of its lowest tier employees- mainly because technically they aren't employees of State Farm, but the individual Insurance Agent they are hired by. You are seriously pressured to make sales (of course) but given very few resources for learning to be better at the job, depending on the agent you work for. You can be expected to stay at work "until you make a sale." If you manage to stay in the industry long enough to become an agent, then I would imagine things improve immensely. Those years working your way up though require patience, sales skills and dedication though.
Company is not what it used to be, senior management making many changes that are hurting the company rather than helping it. Loosing so many experienced employees and they don't care. They soon won't have any experience to pull from since they are loosing so many people to transitions and reductions in the workforce. Many long term employees are being pushed out.
Used. Paid temporarily to brand advertise, false hopes given, carrots dangled, sexual harassment with no method of recourse. Outright lies. Sexist comments. Bullying bosses.
There are many female supervisors and we have a female manager. I haven’t been here for a very long time, so I’m not sure about other departments, but I know everyone has the same chance of growing and moving up in the company.
State Farm offers the minimum legal requirements for maternity leave and lactation rooms. I do the same job as a male teammate and he makes more than 10K more than I do. Ratings and pay increases are arbitrary. They are continually stripping away benefits. The only good thing they still offer is a pension plan and a 401K with a 9% match.
This is the absolute last company you would want to work for. You start off believing developmental opportunities are easy to come across. No matter how much/hard you work, and how much you have proven yourself, you will go no where. In fact they frown on development.
State Farm allowed me to grow in my 15 years with them. Training was exceptional! In 2010, State Farm was just beginning to begin inclusiveness training for LGBTQ community, although I did see most high leadership positions being held still by white men and very few women.
I would prefer if management would hire employees from more diverse backgrounds, because the majority of the workforce is caucasian in an area with a very strong Hispanic influence. I feel that we could benefit from a more diverse workforce.
My boss likes to pit my coworker and I against each other instead of helping us work together. He's very manipulative and doesn't listen at all.
State Farm was at one point a great company to work for, then retire from. But without flexibility that they claim they provide doesn't help.
Benefits is good. Everything else sucks.
State Farm puts a great deal of emphasis on being a "good neighbor". However, their actions do not match their words. There is one female senior leader (EVP). There is one leader who is a woman of color (VP). Otherwise, leadership is about 95% white male. Even middle management is predominantly white men. My department has a female Director and 7 male Managers. Two of the 8 are of color. Their paternity and maternity leave policies are about bottom of par with the insurance industry. 6 or 8 weeks FMLA and if you'd like 12 weeks, you use vacation. No paternity leave for natural birth but if you adopt, both parents receive 4 weeks, which seems unfair. Though they are a leader in the insurance industry, they are absolutely not leading in any sort of gender equality, diversity, or family support initiatives. In fact, they are far behind.Many other companies are willing to pay for skilled technical people right now and are making an emphasis on those issues. If you are a woman or of color, I'd recommend looking elsewhere.
I love working at State Farm. It barely feels like working when I am not miserable. I have the freedom of an actual human being and enjoy the work enviornment and the staff greatly.
Overall this is a fantastic company to work for. Every job has it's bumps but so far it's been very positive
Decisions made by people who know nothing about claims. No explanation for huge changes. Moving from caring place to punching numbers. Just want to fill a desk and don't care who's in it.
I love working my agent, I have had amazing opportunities to learn everything I need to and have had a wonderful experience helping customers.
State Farm is a big gimmick. If you’re an agent or trying to become an agent... just don’t. It is going down as I type.
No flexibility at all and no work life balance
State Farm used to be about their motto being a good neighbor, but in the last five to seven years that's pretty much gone out the window. With these hubs they've created is just all about quotas, mass production, moving people through as quickly as I can ... Any above and beyond care for the policyholder is gone and that extends down to the employees as well. It's not the State Farm of yesteryear that built this company to what it is....
Mandatory overtime, no ability to take time off, points assessed for calling out which can lead to termination if you miss work even with doctor's excuse, low pay, low employee morale, metric based environment with unrealistic goals unless you manipulate claims and cheat the system
I feel my employer does provide equal opportunity for advancement for both women and men. I do see equal representation of women and men in upper management. However, I don't think my employer is necessarily being "female-focused" in the opportunities it provides and the development it gives employees; all employees have access to great resources, mentors, and opportunities for advancement and all employees are encouraged to take advantage of them, regardless of gender, and management will help employees develop and advance their careers in whatever direction the individual employee wants to take it.
I got so run down working in the call center at state farm that I had a mental breakdown. They employ workforce management practices meaning that your day is dictated for you minute by minute. I averaged 90 calls a day with just 2 15 minute breaks. Leaving the desk any more than that leads to questions from leadership. NO INTERACTION WITH COWORKERS. When I first started I wasn't on the phones but because I quickly picked up on the application processing I was thrown on without any say in the manner. Made over 55k annually and left because of the horrible anxiety and depression that this type of work structure produces.
Old boys club
Need to focus on company culture with competitive salaries if the company is to keep talent.
Corporate changes have recently taken this from a family-centered, productive work environment to little more than a claims factory with little focus on either customer or employee satisfaction. Local coworkers and leadership are amazing, salary and benefits are good, but micro-management and questionable decisions by leadership have had negative effects.
No opportunities to advance, not enough raises, no flexibility.
Company doesn't care about families anymore. Am a single mom with no family in the area and was given a shift that makes it impossible to get child from daycare before close. Was denied a hardship request for change of shift. Need to use time off from my time off bank instead multiple times a week just to pick my child up from daycare before close. Unwilling to accommodate parents who need to care for their children. Also get attendance points if you need to call in if your child cannot go to school due to sickness. Not family friendly.
Great opportunity. Lots of diversity. State Farm is focused on putting people in positions they can move up in the company and make careers paid time off, sick leave, lesion, heath benfits, etc
Average maternity leave. Multiple private rooms to pump along with extra paid time for breaks to do so. Flexibility for time off as long as it's planned.
I've been there 3.5 years. Corporate took away our sick leave and vacation in Fall of 2016. I earn less than a day off for every ten days that I work. You can flex your time once in a while, with permission. Once your leave time is used, you're not allowed to take time off without pay. It's a cubicle environment that's noisy and extremely stressful. Support staff is not able to work from home. There is no child care. Women get 4 weeks off for maternal leave. Management is out-of-touch with any work-related problems or issues and never addresses problems with staff (noise, poor attitudes, excessive absences, etc...) Weekly (or more frequent) meetings run very long (over an hour) and you are expected to attend even if the meeting has nothing to do with you or your job. If you get behind and ask for help it's assumed that your workflow needs to be assessed and adjusted. If you don't ask for help, you'll be in written up for falling behind. After 5 years employees get pension.
When I first started in 2008, it was a good family oriented organization where you could build a career. By the time I left, the culture had completely changed in a very negative way. There was no longer opportunity for growth and advancement. Since my leaving the company, I have heard the culture and environment have continued to worsen.
The company is pretty decent to work for.. unless you have a child. The health insurance is terrible, the maternity leave is 6/8 weeks depending on if you have a csection. The real fun starts when you come back. The shifts are awful in most departments now, promotional opportunities are at a standstill, and there's no flexibility for you to take care of your family. Issues like daycare hours are not their problem. Even in management, you work the shift they give you, no matter what the cost or circumstances. Non salaried employees have to get an ADA accommodation just to pump breast milk. Your family doesn't matter, it's only about the customer. ($$$)
Overall, women in leadership positions are either looked down upon and talked about horribly by their peers, or are simply "yes [wo]men" out of fear of backlash. I have also seen and experienced several instances of harassment that were swept under the rug, or there was retaliation once the harasser was reported.
State Farm is an old, well established company. They are doing what they can to promote women in leadership but right now there is only one female in the highest level of leadership. In the years to come, I'm sure that will change and evolve but currently the ratio of men to women in "non-traditional" female rolls is very out of balance. Most women at State Farm work in Human resources or as Administrative Assistants.
Not all State Farm Agencies are bad, however this particular one is run and owned by a male that simply does not understand or even tries to understand the hardships that women have that are different than men. Also, less job opportunities and ways to move up in the work place. Paid females significantly less than male counterparts.
My boss is the best!
For being on the phone they have a set of shifts so you mostly have to chose one that fits your life or work around your schedule, for being #1 in automotive insurance they dont offer daycare in the big buildings they have. And its somewhat complicated to ask for days in the time system they have, it either gets denied or approved depending on estimates they have on how busy it will be for that future date, and it doesnt matter if your sick or taken out of work because of a emergency the absence will count against you because of a point system they have. If you miss then oh well you miss and you get points added, plus side they fall off every 6 months. Managers are great and so are the leads, coworkers are like family. Pay is amazing for a entry level.
Male dominated organization from the top leadership.
The new CEO is not good for the company and it appears, they want robots they do not value their aged employees.
Worked 10 years btn 24- 36hours for agents, no benefits-no paid vacation. Zip. Zilch. Stayed because of raising school aged children Ripe for a Union but it is structured that CSR work for individual agents and not the company. Employees are at the mercy of agent and required to take company sponsored training and faux certifications that dont transfer from agent to agent if you seek other employment. Tight company non disclosure agreements discourage employment to other ins companies. Run the other direction as fast as you can.
Very high pressure environment, the "leader" of this particular office has no problem taking their stress out on employees. I would not recommend this office if you are new to the insurance and finance industry. Most learning is self taught here which can be difficult for some.
Environment varies widely depending on your department, manager, etc. Some areas offer a lot of flexibility, however, taking advantage of this flexibility can limit your upward trajectory. It is not uncommon to see unqualified men promoted when their female peers have much more experience/expertise. While there are a lot of programs in place to promote diversity, at the end of the day, it's politics as usual. Corporate culture is super conservative and does not value diversity of thought or perspectives that question Sr Leadership directives. Process-heavy, at the expense of productivity and efficiency. Job security is good, as long as you can assimilate.
Has become micromanaged and nit picked. Used to be an amazing company to work for however recent changes have changed that.
I work in an independent State Farm Agency in August, GA. I work with two other people - both men. Both are respectful, my boss is accommodating of my position as a working single mom, I have paid sick leave and vacation, my salary and commission structure is fair, and my boss mentors and encourages me toward advancement opportunities frequently. I love where I work. Insurance is still pretty male-dominated, but I would venture it is because of a general lack of female interest in the field. There are so many female leaders and all-female offices in our region - I definitely don't feel hindered by my gender with my company.
The owner of this branch is a good guy, but a terrible boss.
The best company I've ever worked for. They are going through some growing pains at the moment, but always put their employees first.
A female presence in top leadership gives something to strive more but not enough presence in mid management. Many are told child care is not a reason for 9-5 schedule
Best. Company. Ever.
Working for State Farm Insurance Company in the claims department is a wonderful opportunity for many patents. They offer 4 weeks of paid time off to start, they are super generous in the parental leave for just a sick child. They offer private lactation rooms that even lock and have comfortable chairs. You often see female leadership in the office and since they host most interviews via phone, you don't have to worry about looks or sexualization.
Sexual harrassment in the work place is unfortunately common place. Excuses will be made that sales is a high stress environment. Very threatening intense environment, not for honest people. I cannot speak for offices of other agents, only where I worked.
State Farm only cares about numbers and money - So if you are ok with sitting infront of a computer not talking to anyone and providing minimal customer service as they just want you to get off the phone right away - then this is the place for you.
They have no simpathy for employees or customers and unless you have federal protected leave - you will always be scared that you will lose your job
When my 3 year old got pink eye, I was told that I should use hand sanitizer more to keep my child from getting sick. I was consistently given a lower raise than my male counterpart, despite the fact that he often didn't meet his production expectations, talked incessantly and management had a running joke that he didn't actually work.
Very much a meritocracy. Interested in best talent and best fit.
This was the most anti-female female owned office that I ever worked for. Her husband loved to stop in and tell us what crappy employees we were. Would never work for them again and was so happy to leave.
The company is increasingly anti-family with the recent change in scheduling. The focus is only on customers, but employees with children are required to work late hours which interferes with family time and there is no consideration of this with upper management. The company does the bare minimum to support working parents with families - especially women. Maternity leave is only paid if you use all of your sick leave, which leaves no time if you do get sick later on. Executives do not care about lower level employees family time, yet they are nowhere to be found on holidays
I've never worked for a company that truly treats their employees as good as they treat their customers.
I absolutely LOVE working for State Farm.
Female staff was told we can't dispose of feminine hygiene products on site because it is "disgusting". Women were frequently passed over for promotions despite their seniority.
Each agency is independently run. The ways in which the agencies are managed are not monitored by State Farm. Extreme emotional employee abuse is rampant. Employees are asked to Thank the agent for their paycheck prior to receiving. Benefits always promised and never delivered. Once the agent decides she does not like you personally for any reason, you will be bullied until you quit so that the agent does not have to pay you unemployment (yes, she has said this).
In claims specifically there is very little to no flexibility in work hours or time off. Few options for healthy alternatives or creative solutions. Programs for mentoring/education and growth are there, but highly unrealistic to participate in for many due to work overload in day to day functions. There is female representation at all levels of management except the highest executive levels, but it is below 50%.
State is not very flexible for those of us with children. No shift choice. Be prepeared for frequent bids. Be ready to have sick leave denied. And they do not offer telecommute. Oh and they do not pay enough to live local to the office and the traffic here is crazy so there is no work lufe balance at all. Great place for people who would throw kids and granny under the bus for overtime but it just wasn't worth it to me. I resigned happily.
It is definitely no longer the place I started working for. Change for the better is one thing but the changes that have been made have all been about the execs getting more money in their pocket. Zero care for their employees and worse yet, they claim it's all to help the customer. Their actions in no way reflect their words.
It's not that they don't have equal opportunities for men and women, it's just that the women that are promoted have family members in upper management. I can only think of one that doesn't have a family relation that got them their current position.
I work remotely from home and have had 2 babies in 3 years. The claims department is very flexible and understanding. Management works well to accommodate you. I also ended up in the hospital for 3 weeks and our sick leave is incredible.
I couldn't ask for a better place to work.
I have been inspired by many female leaders, mentors and bosses I have had at State Farm.
This company is great for the motivated business savvy individual. Unfortunately that was not my cup of tea. The work experience will depend in which agency you work for. Most agents are great with their teams, and there is plenty of learning opportunities however it was very obvious that when it came to regional leadership roles, this company that still abides by the "good old boys" motto.
Generally a good place to work with nice benefits. I found many supportive female mentors here, and self-improvement is highly encouraged with company time set aside for employee development. The company also supports inclusiveness with clubs for women in business, young business professionals, various ethnic background clubs, and LGBT/LGBT Alliance clubs. (Not all of it filters into the trenches, but that's true anywhere.)However, it's difficult to break through from entry-level work or to different departments. In order to move up the ladder, you need to be willing to move a lot, take job positions you may not be thrilled about, and stay a long, long time. I did notice that men also seem to have an easier time moving up or getting better roles, but State Farm does try to be fair.The company is currently undergoing a lot of corporate changes, so it's hard to say how company culture may change or vary by office.
Working as an Associate for an Agent means little regard or respect. You are one of the most essential employees, yet largely overlooked. You have almost no training, you have zero input into anything, no mentoring, and no upward mobility. Interestingly State Farm has the ability to motivate agents in so many areas, yet they are provided little or no training on how to treat their staff.
The company is forward thinking out of their corporate office. The local bosses some are amazing and some are awful. The local managers need to all do things the same way and support the employees the same. There were a lot of female managers that were horrid to the elderly female workers.
Word is, it used to be family friendly. Now, the majority of positions will be all hours. They care little for what you or your family need. At the end of the day, they want you at work at your desk as much as possible.
I spent a summer as a Systems Intern at State Farm and while women were a minority, we were treated well. I had the pleasure of meeting a director who was able to work flexibly part time after having her first child. In my department, both leadership and analyst-level staff took advantage of flexible work schedules to make time for their children. Overall, State Farm's corporate headquarters are almost *too* family friendly for this twenty-something.
A constant struggle to be appreciated; experience does not equate to higher salary or job security. No medical benefits offered, 2 weeks paid vacation for all with no increases as your time there increases. No where to go if you have troubles with your boss/agent owner. Salaries are ridiculously low and no opportunity for growth either salary wise or career wise. Very much a dead end job that is under-appreciated.
Let's start out with a little bit of history.
Up until SF was sued in the 1980s, women were seen as decorations. State Farm is quite proud of this history and proudly displays photos of the company's heyday as decorations in their main offices, showcasing the days when executives had 'milk rooms' where they sent 'skinny' women to drink milk in an effort to help them grow curves. There are pictures of women in skirts who were forced to wear roller skates in an effort to move items throughout the company at a fast pace, which likely resulted in a lot fun to watch accidents for the male employees.
In the 1980s, a group of women sued the company citing unfair hiring practices that hindered women from securing high paying jobs in areas such as Claims, Underwriting and Agency. Starting pay for a White, male, underwriter in 1988 was $75k and topped out around $90k. Today, in 2015, the Life Underwriting area is mostly comprised of women. With starting pay at $35k and top earners capping out around $75k. Though the company now hires women for underwriting, their value and contribution to the company continues to be marginalized evidenced by the drastic reduction in salary nearly 30 years after they were initially sued.
And diversity? Don't even ask. The Greeley, Colorado office has nearly 60 underwriters. As of 2015, only three of them represented people of color. And they are all grouped and managed by the same supervisor. . . . .
That being said, it doesn't take much to confirm the thinking of the upper management, which to this day is mostly white men. The few women they sprinkle throughout the company in upper-leadership roles are outside of childbearing years and are white. The women of color selected for leadership are generally frontline supervisors, but there is a glass ceiling that will limit advancement.
In the summer of 2014, State Farm took away any flexible work arrangements it had in place. No more part-time positions, no alternative work arrangements, and limited vacation during 'promotion' time which will now be accounting for nearly nine months out of the year. To top it off, forced OT is standard in all three company's: Life, Fire and Auto, and can include up to 60+ hours a week with some areas requiring work on Sunday's.
The 'culture,' if you can call it that, is one of micromanaging. If you walk in three minutes late from lunch, you bet your supervisor will be notified. If you take too many bathroom breaks, your supervisor will be notified. Nobody smiles or acknowledges one another and consultants have described the area as very 'country club-ish.'
My advice would be to think long and hard before you accept a position with this company. There are other places out there willing to invest in their employees and understand that women bring valuable experience. You will not find that here.
Work in HR or Recruiting for State Farm Mutual Automobile Insurance Company?
Know someone in HR or Recruiting at State Farm Mutual Automobile Insurance Company who we should speak to about claiming their page? Let us know! It's anonymous, of course.
We'll reach out to them soon.
State Farm Mutual Automobile Insurance Company has no jobs listed at this time.
See more jobs
Share This Page
The more women who share their insights, the more powerful a tool InHerSight becomes. Invite your friends and coworkers to join our growing community of women helping women navigate their careers!