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PricewaterhouseCoopers (PwC)

3.6 | New York City, NY | Accounting | 5001 to 10000 Employees
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A message from PricewaterhouseCoopers (PwC)

At PwC, we respect and value differences. When people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society. Learn more

Posted 2 weeks ago on Sept. 10, 2019

L&D Leadership Coaching CoE Director

Full-time in New York City, NY
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See at-a-glance how well companies like PricewaterhouseCoopers (PwC) support the things that are important to you.
Paid Time Off
4.3
Maternity and Adoptive Leave
4.3
Family Growth Support
3.9
Equal Opportunities for Women and Men
3.9
Management Opportunities
3.8

PricewaterhouseCoopers (PwC) is an accounting company headquartered in the New York City, NY area with 5001 to 10000 employees. PricewaterhouseCoopers (PwC) has a 3.6-star InHerSight Score, based on 4,055 ratings from 278 current or former employees. 33 employees have left comments about their experience working for the company on InHerSight.

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy. The Leadership Coaching Centre of Excellence - Practice Support team is comprised of credentialed Coaches who provide one-on-one and group leadership coaching in order to accelerate leadership development by building leaders who are purpose-led and values-driven and by elevating coaching as a core component of our people strategy.


To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Arrange appropriate assignments and experiences to support others’ learning and development. - Seek out different ways to use current and relevant technological advances. - Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions. - Deploy methods to keep up with, and stay ahead of, new developments and ideas. - Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations. - Drive and take ownership for developing networks that help deliver what is best for stakeholders. - Proactively manage stakeholders to create positive outcomes for all parties. - Uphold the firm’s code of ethics and business conduct.

Job Requirements and Preferences: 

Basic Qualifications: 

Minimum Degree Required: 
High School Diploma

Minimum Years of Experience: 
8 year(s) 

Preferred Qualifications: 

Degree Preferred: 
Bachelor Degree

Preferred Fields of Study: 
Psychology, Organizational Management, Organizational Behavior Studies, Business Administration/Management

Additional Educational Preferences: 

Other counseling related fields of study may be considered along with executive coaching experience.

Certification(s) Preferred: 

Professional Executive Coaching certification from a reputable, International Coach Federation (ICF) recognized accredited, coach training program. International Coach Federation (ICF) Professional Certified Coach (ACC) level or above is preferred.

Preferred Knowledge/Skills: 

Demonstrates thought-leader level abilities and knowledge of, and/or proven record of success in, learning and development, executive coaching and human capital in a partnership structure, preferably for a global network of professional services firms, emphasizing the following:

  • Working knowledge of executive/leadership coaching, group coaching and facilitation in order to be a credible and relevant resource for helping to create lasting behavioral change;
  • Demonstrating extensive experience and compelling public speaking presence with both large and small audiences inside the firm and externally; 
  • Earning and maintaining trust and credibility in order to be effective and agile in leading leadership development efforts while also maintaining the highest levels of confidentiality;
  • Demonstrating success with talent and people management with technical/functional experience in leadership coaching, group coaching, leadership development, facilitation and team dynamics to support the firm's purpose and help to develop inclusive leaders in a digital world;
  • Leading coaching engagements and creating innovative approaches to developing internal and external senior associates, managers, directors and/or emerging leaders, tailoring coaching support to their specific needs, leadership and personal challenges, thereby accelerating their personal development and enabling them to contribute at the highest level throughout their careers;
  • Aligning and seamlessly integrating with the People team strategy and and adding value by driving a continued cultural shift of infinite learning and inclusive leadership;
  • Facilitating sessions and conducting group coaching at leadership development experiences with both large and small groups of staff at various levels in their career, across all business lines;
  • Leading and executing a wide range of strategic programs and initiatives with a firm-wide reach;
  • Building, managing and leveraging key relationships with partners, People team and other firm leadership to drive the most effective and efficient alignment of the LC CoE strategy across the firm;
  • Working autonomously and influencing without direct authority, liaising and coordinating with individuals, teams and various stakeholders across all parts of the firm to drive the LC CoE strategy;
  • Overseeing and executing the creation of high quality, high impact deliverables appropriate for partners, firm leaders and other key stakeholders and be viewed as adding thought leader-level value;
  • Providing strategic counsel and operational support to the LC CoE Leader and also L&D leader to achieve stated goals and objectives which support the firm's purpose;
  • Delivering relevant assessment tools, as needed, to support a customized leadership development experience for all individuals, teams and programs supported by the LC CoE;
  • Mentoring and overseeing the LC CoE team to support and expand their growth and development;
  • Authoring regular original thought leadership pieces in accordance with firm guidelines to expand and amplify the positive brand awareness of the LC CoE team both internally and externally to PwC;
  • Utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience;
  • Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);
  • Using agile project management techniques (including sprint planning, backlog management and sprint review);
  • Maintaining knowledge of emerging learning technology trends and innovating with new learning technology tools;
  • Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,
  • Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
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