Scores for American Airlines are based on 1,826 ratings from 124 participants
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What our users are saying about working for American Airlines
For the most part AA is OK, PTO is bad and also monetary compensation, they’ll argue that they get to pay low because of flight benefits.
I think there are more cons than pros. It’s a love-hate relationship, and I constantly worry that I made the wrong career decision.
Working for AA has been one of the best jobs I've ever had. I love my job but due to a severe work injury I might not be able to return due to the heavy lifting that is required
Great flight benefits, fun atmosphere
Today I was turned down for a part time job with American Airlines because I am currently working on my MBA.
This would have been a 32 hour a week job at $12.50 an hour. This was well below what I deserve and wanted, but my filters must not have been on to screen things like that out on the day I applied at indeed.com.
So I applied online and was emailed a personality test. I was then emailed a list of 5 questions that they wanted me to answer using my computer or phone camera. They then scheduled a phone interview with me for this morning.
She called ten minutes late and asked me why I wanted to work for the company. She then told me about the pay, and while I am not ok with such low pay; I kept an open mind. Perhaps working with American Airlines at low pay would be ok if growth opportunities were presented to me.
She then asked me her third and final question in this 1 minute interview. She asked me if I had any other commitments. I am in a 2 year MBA program designed for middle aged adults who hold full time positions and have family. I take classes once or twice a week, depending upon the term. I live very close to the airport and the school, so juggling the two would have be easy. Apparently, American Airlines does not think so. As soon as I told her I am enrolled in classes, she told me that I am not eligible for hire. She told me to re-apply should the situation ever change.
There are 168 hours in a day and this part time position was for only 32 hours. It is sad to see that American Airlines discourages its employees from pursuing professional and personal growth. $400 a week is not worth the sacrifice of giving up a college program. I wish the employees the best in fighting to overturn such policies that demean rather than award professional and personal growth.
American Airlines does not take into account lack of pay while on maternity leave nor does it account for fathers whose partner have had a baby. There are no designated lactation rooms or rules for nursing mothers and co-workers look down on those nursing mothers who have returned to work.
Within flight service there is a severe LACK of assistance in getting suggestions and ideas up the chain anywhere past their direct supervisor, and that is IF the employee’s suggestion is taken seriously and acted upon.
We are represented by a union that is does well with contractual language and work rules written in black and white, however does not support membership in ways that are needed- especially with pregnant women, nursing mothers, fighting for longer maternity/paternity leave, and fighting for paid leave.
American Airlines as a company, from a current frontline employee standpoint, does not care about their employee morale, but rather the overall numbers of the operation. They need to understand that those numbers and customer satisfaction will not improve without employee morale improving across the board and in a big way.
American has made huge strides for women in the workplace!
For as many women that work for this company, you'd think they would have better resources and policies for pregnant women and post-maternity.
We lose many of our benefits when choosing to take time with our child as though we are being punished for giving birth. We should be allowed to keep health insurance at company rate and keep our longevity
Paid postpartum up to 10w is a nice benefit. Other maternity benefits are terrible. Adoption reimbursement up to a certain amount is a great benefit as well.
Although American is a wonderful employer, and I have no doubt it is one of the best for women to make careers with, there is room for improvement.
We used to have a great light duty option for those flight attendants not able to fly due to pregnancy or long term illness/condition (cancer, broken bones etc) but that has been taken away. If we can't fly (and there are many instances when we are grounded - broken bones, medication, chemo, surgeries, stitches etc) then we are out of luck. If you happen to be out of sick or don't have enough accrued (as the young ones having babies) then you are out of a paycheck and insurance coverage with no option. I have a friend who was a high risk pregnancy (prior miscarriage) who had to fly because she carried the insurance and needed the pay checks even though her doctor really wanted her to work on the ground. That option had been taken away for those of us in flight service. Being that we are a predominantly female work group this is unfair.
They need to work on their maternity leave/breastfeeding policies, especially for pilots and flight attendants!
Not only is the flight attendant position at American Airlines 70% female, but it's been that way for how long? Over 70 years? We have no paid maternity leave and even light duty on the ground was removed from flight attendants last year forcing many to fly even during high risk pregnancies. It is no wonder the miscarriage rate is so high among flight attendants.
American Airlines might be more archaic than the military with respect to gender discrimination and equal opportunities. No females in the top execs, and the last one who was ended up leaving "to spend more time with her family". It gives 2 weeks maternity leave, and clearly doesn't promote home/ work balance. I worked in an hourly role originally, but was given the opportunity to take a management role, but was paid like a temp worker (my male counterparts were fully salaried and shirked their responsibilities to me). The revenue management department is the highest salaried, and was dominated by men.
The thing that bothers me the most is the archaic sexist approach to physical appearance. Women are required to wear makeup at all times on duty. Women are also required to wear 2-4inch heels whilst doing the majority of our walking (I.e. In the terminal). This means we are unable to wear proper footwear for standing and walking and thus suffer foot problems, risk the shortening of our calf muscles, and will have posture and back issues. Whereas men have no such restrictions or issues.
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