I love the people I work with. The job description does not match the actual work that we do. I HATE BEING ON THE PHONES. They will say they are NOT like any other companies but they are!!! All call center jobs are the same!!

Indifferent Rater Mid-Level

Great organization, but with so many employees it’s easy to get lost in the shuffle.

Satisfied Rater Mid-Level

They do not care about you. You are a robot who needs to make ADP money. You can work as hard as you possibly can but if you don't get a sale, its on you. The employee turnover rate is so high. They work you to the ground while playing manipulative games with your mind to boost but lower your confidence at the same time.

Unsatisfied Rater Early Career

Great place if you enjoy sales!

Indifferent Rater Early Career

Many years ago ADP was a great company to work for. Besides the benefits and perks you felt respected and cared for as an individual. Over the past few years thousands of hard working, tenured, and loyal people have been laid off only to have their jobs shipped overseas as well being filled by young inexperienced individuls out of college, who are paid a lot less than people who have been with the company 15 to 35 years. Client satisfaction dropped as well as employee satisfaction. The one thing that never wavered was the dedication coworkers felt towards one another. We were like family. Unfortunately all corporate America seems to care about is lining their own pockets and not the people who are responsible for making the money in the first place. It would be wonderful to work for a company that cares about their people.

Indifferent Rater Mid-Level

ADP use to be a very good company who cared about their employees. Over the years, there have been many changes in leadership that care more about the bottom line than it's employees. The company is trying to do more with less and automation is lacking. Associates work very long hours most of the time so difficult to have a work-life balance. Leadership is constantly working including late evenings and weekends just to try to stay ahead but doesn't work. Really lacking in the work-life balance. The pay and benefits are good but there is a price you pay to having them.

Indifferent Rater Mid-Level

Depending on geographic location and department leadership, growth opportunities can be phenomenal. If you’re interested in virtual work, opportunities not be as readily available.

Unsatisfied Rater

This is a great way to start out in sales. It’s the most challenging job I have ever worked. It is not for the faint of heart and you will often find yourself in slumps and fighting for opportunity within your own territory. If you can find enough people to refer you...you could do very well.

Indifferent Rater Early Career

Great company with great people

Satisfied Rater Early Career

If they could provide formal training for most of their positions it would be a better place to work. There's not alot of formal training for most positions. You teach yourself and sit with other team members and learn 5 ways to do one job.

Indifferent Rater Mid-Level

Experiencing some growing pains and challenges catching up with current technologies. On course but tough to make quick progress in a company of this size.

Indifferent Rater Mid-Level

Like many large companies, at times it feels tough to make an impact with so much bureaucracy and red tape. Additionally since the company has been in existence for over 70 years, it's rooted in systems and processes left over from earlier times and not easy to integrate newer technologies. These are current challenges but management knows what needs to be done however it will still take time to implement changes to get ADP up to more progressive processes/technologies.

Unsatisfied Rater Mid-Level

ADP is a great place to work! Lots of great perks like on site cafeteria and gym. Outdoor patio area and supply room. Quite rooms. It was a very supportive drama free positive people place to work and I loved it. I still have coworkers as friends to this day and I would go back in a heart beat.

Very Satisfied Rater Early Career

Working as an Account Manager is a demanding position requiring good time management, people skills, and knowledge of payroll and ADP products. The company as a whole does have good programs and policies for women and other groups. This particular position within the company is not very flexible in regards to working hours. As the end of the year is very busy, no time off can be taken from the end of November through the beginning of February.

Indifferent Rater Early Career

A lot of sexism against women by other women in the agency. Management really doesn't want to hear about the bad stuff only the good.

Unsatisfied Rater Early Career

Culture lacking

Unsatisfied Rater Mid-Level

Boys club. Male management and executives hire males for promotional positions, even when it means hiring men from outside the organization rather than promoting women within the organization.

Very Unsatisfied Rater Senior-Level

Gives you ice cream and an onsite gym in exhange for respect and fair pay.

Indifferent Rater Mid-Level

The ADP Innovation Lab (now known as Lifion) hires women to do the same job as men for at a lower rank, -and substantially less pay. I myself had more responsibility, education, and experience than my male coworkers, who were hired as managers, for less pay and fewer benefits. I was told at hiring that no one in the same position received yearly bonuses, only to find out that only myself and a few other women were not receiving bonuses. The men in the group all received cash and stock bonuses.

Unsatisfied Rater Mid-Level

My manager is great. The level above that and HR are not. Previous HRBPs have been better, so it might not an organization-wide problem. A few coworkers have mentioned feeling descriminated against upon returning from maternity leave.

Unsatisfied Rater

The formula for adjusting sales quotas for a person who takes their full maternity leave and baby bonding time in CA ultimately punishes them and hurts their perceived performance.

Indifferent Rater Mid-Level

The people I work with are excellent, although female representation in IT infrastructure is low as everywhere else. HR is very active in promoting diversity, and the home-shoring option is the best I've seen (although rumor has it that's changing)

Satisfied Rater Mid-Level

Great place to work with lots of option for career growth.

Very Satisfied Rater Mid-Level

I'm amazed that ADP continues to be referenced as a place that is supportive of working moms. Moms are mom-tracked unapologetically. Dozens of offices staffed by primarily women who had spent decades working for ADP have been shut down (after assurances they would not be) and associates working from home who reported into those offices were also let go. ADP consistently finds ways to get rid of their most tenured and experienced employees, the majority of whom are older women, replacing them with off shore labor or recent graduates in lower cost of living cities. Tenure is a bullseye at ADP unless you've made it past middle management, where most women's careers stall at this company. The hours and expectations are not conducive to a healthy work/life balance. Working from home used to be offered based on job type on a case by case basis, but is no longer offered for most roles. Managers must work in an office, so the rare work-from-home employee who survived an office closure faces the inevitability of stalling in her career and eventually hitting the ceiling on future pay increases (which are already abysmal and based on cronyism rather than merit.) Men are promoted at vastly greater speeds and receive increases that outpace their experienced female counterparts. Women at even VP level in this organization are undermined and disrespected by those several grades below them. I work for an exceptional woman whose reputation is dragged through the mud everytime she provides feedback to the mediocre men who can't handle her confidence. Male leaders don't attempt to examine their biases, so meetings follow the standard "woman states an idea, male superior questions it, male co-worker repeats the idea, male superior agrees, credits dude, dudes go for drinks." They call themselves a "more human resource" but fail to recognize humans without that prized Y chromosome. Run far far away unless your goal is to be outpaced by a mediocre 22 year old man in the next two years.

Very Unsatisfied Rater Mid-Level

We have a women's inclusion network that bring in great guest speakers. We have been voted one of the top places to work by working mothers magazine. Most of the senior leaders I work with are women. Since day one of eyeing here I have felt women are very supported by the company.

Very Satisfied Rater Early Career

While there are opportunities to work from home/virtually and they are pretty flexible with time off (as long as you make up the work) it is hard to really succeed and move up if you have family obligations or don't want to party with co-workers. They require a lot of work outside of your normal 8-5 to really get in the "in" crowd and you absolutely have to be in that crowd to be promoted.

Satisfied Rater Mid-Level

There is a lot of talk, at the senior leadership level, about wanting to promote and support women. Those views don't translate well at the lower levels. Women manage many of the frontline associates, but there are few who gain divisional roles.

Also, very few of the men work to promote or mentor women, while at the same time they are climbing over each other for their next promotion - often at the expense of the women who helped them succeed.

Very Unsatisfied Rater Senior-Level

They talk (a lot) about having opportunities for women and they even have a pseudo professional woman's organization. However, it is the men - at all levels - who are allowed to move freely and take on more challenging roles, while the women are told they need to gain more experience or they should be equally satisfied to move laterally, instead of up the corporate ladder. The concepts, at the CEO level, seem sound, but the years of bureaucratic and political nonsense keep it from becoming a reality. They should hold men accountable for sponsoring and promoting females, not just have them promote each other.

Very Unsatisfied Rater Senior-Level

Degraded by the men I worked with.

Very Unsatisfied Rater Early Career