Pre-Sales, Clinical Specialist - Monitoring Analytics and Therapeutic Care (Los Angeles, CA)
In this role, you have the opportunity to:
Utilize your clinical knowledge and product expertise to serve as a customer advocate and deliver strategic and transformative solutions in conjunction with the Philips sales organization. The Clinical Consultant is an expert at evaluating the customer’s current workflow and state of Monitoring & Analytics to determine the appropriate solution to maximize efficiencies and return on investment for the customer. The Clinical Consultant collaborates with customers on technology and process changes and acts as the strategic clinical expert for the Philips Monitoring & Analytics Therapeutic Care (MATC) portfolio.
You are responsible for:
Partnering with the Sales Specialist (SS) in driving overall business and product deal support; using business knowledge and understanding to develop a deal strategy across the product portfolio (fetal, general care, connected care) configured to win
Developing and executing winning clinical sales strategies for Philips to expand market share (installed base replacements and competitive conversions)
Assisting zone to grow the installed base business by presenting and positioning MATC solutions competitively
Partnering with SS to assist with identification of customer’s key clinical stakeholders/sponsors/champions
Designing and delivering clinical workflow and technology evaluations that focus on optimization and a solution that matches customer KPIs; collaborating with SS to ensure technologically-sound clinical offering
Collaborating with customers on technology/clinical process change
Driving Philips “Clinical Decision Support” strategy and solutions to create value for the customer and leveraging differentiators for other vendors
Leading clinically-focused customer presentations that drive clinical benefits of MATC and clinical strategy
Performing configurations on the full-line of Monitoring & Analytics for demonstrations only
Partnering with SS to attend walk-through to focus on workflow and equipment optimization; partnering with SS to attend site visits and national clinical showcase sites to guide clinical conversations
Assessing customer education needs during the sales process to develop the scope of required training post-sale, focusing on the advantages of a clinical performance agreement
Educating customers on benefits of new software releases, features and benefits to optimize their utilization of Philips’ products.
Partnering with SS to identify opportunities by providing insights into possible leads resulting from working with third-party vendors, trade shows, local conferences, and other industry events.
Evaluating funnel for large deals to ensure clinical representation
Collaborating with SS to author a complete and compliant customer quote based on the customer’s needs
Maintaining customer relationship through presales and post-sales process to ensure accurate delivery of solution to meet customer KPIs
You are a part of
Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.
To succeed in this role, you should have the following skills and experience:
Current RN or RRT licensure with 5 years or greater experience in critical care, manager, educator, or equivalent experience
Bachelors required, Masters preferred
PC skills (PowerPoint, Excel)
Proven writing skills
Good verbal communication and presentation skills
Technical ability to understand and teach complex clinical solutions
Ability to assess workflow models
Ability to deliver executive level presentations
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
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