I had been a stay-at-home mom for 10 years when I found a part-time job at Serv-U-Success. I had previously had jobs, but not what you would call a “career.” My youngest child had just started school, and I was looking to help a little bit financially.
Within a few months, I was told I did a great job, and within a few years, I found myself being promoted to a store manager. I was then eventually promoted again to field operations manager in late 2024.
I previously did not have the confidence to pursue higher roles in the company, but I had leaders who showed me the way and told me I was making a huge impact and that I was the kind of person they were looking to continue to grow. Their mentorship (many people have mentored me) challenged me and built my confidence to trust my instincts and grow into my current role.
In the past, being a stay-at-home mom helped me in the retail world in navigating many situations, like time management, delegation, conflict resolution, and adaptability. My company saw these skills, put value in me, and helped me grow in my many roles I've worked in. Serv-U-Success has definitely helped me grow into who and what I am now. It's like working for a family.
—Lyndsey McGrail, Field Operations Manager, Serv-U-Success
From Serv-U-Success: Lyndsey has said that the things she loves most about her job are: interacting with people because she is truly a people person, and training and teaching employees new things. She appreciates that Serv-U encourages a healthy work-life balance, which is also something that she teaches her team and pod in return. Her three oldest children work for Serv-U-Success, and we are thankful to have mini-Lyndseys in the company! Another aspect she enjoys about her job is that it is a physical job so she can stay active while working, which is important to her. Outside of work, Lyndsey is a dedicated and loving mother to five children. She has two boys and three girls that keep her busy, active, and fulfilled.
