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Palo Alto Networks logo

Palo Alto Networks

4.2 | Santa Clara, CA | Computer & Network Security | 5001 to 10000 Employees
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Posted a month ago on Sept. 21, 2020

Cortex - Manager, Solutions Architecture NAM

Full-time in New York City, NY
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Paid Time Off
Flexible Work Hours
Equal Opportunities for Women and Men
Palo Alto Networks is a computer & network security company headquartered in the Santa Clara, CA area with 5001 to 10000 employees. Palo Alto Networks has a 4.2-star InHerSight Score, based on 1,186 ratings from 80 employees. Employees have left 28 comments about their experiences working for the company on InHerSight.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Job Description


Your Career

As a Palo Alto Networks Cortex NAM Manager, Solutions Architecture, you will be managing a team of experts for the broader Cortex portfolio within our offerings.

Cortex Solutions Architects group is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform.


Your Impact

  • Serve as a mentor to support your team on their day to day challenges and set prioritize 

  • Hire, develop, and retain the best technical selling team for NAM Cortex Speedboat’s unique needs.

  • Understand the critical key success factors of the business and set team goals for success. 

  • Providing the guidance and tools your team will need to continue to perform and excel within their positions. 

  • Work closely with the Field SE Managers and SE teams to understand the business opportunities and prioritize the SAs  

  • Act as an escalation point for pre-sales and post-sales technical issues that arise in the territory and ensure that the proper resources are engaged for resolution

  • Establish and maintain strong relationships with internal stakeholders, including Product Management, Cortex SE leadership, Cortex Sales leadership,, Customer Success to overachieve quota and customer expectations.

  • Consistently remove roadblocks to long term success through problem-solving and the building of formal and informal networks.


Your Experience

  • Managed and led a large distributed team.

  • Demonstrated ability to build, lead, and manage a team of technical professionals.

  • Highly commercial in orientation, with a strong focus on the customer and a clear commitment to generating topline growth.

  • Industry knowledge of security product market trends.

  • Strong communication (written and verbal) and presentation skills.

  • "Whatever it takes" attitude and motivation to do whatever necessary to assist in closing a deal additional information

  • Experience with security incident response or SOC operational processes – manual and automated.

  • Working knowledge of endpoint prevention, SOAR, SIEM, vulnerability management tools, firewalls, and other security technologies both from a technology and a business driver standpoint.

Additional Information

The Team

Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our solution architect (SA) teams come in. Our SA team members work together with large organizations to keep their digital information safe. Our passionate systems engineering teams educate, inspire, and empower our potential clients.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at

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