DialSource is an enterprise software company that creates and provides software for businesses to make, receive and manage their customer-facing communications. DialSource’s applications for Salesforce and Microsoft Dynamics CRM are designed to automate recurring sales and service tasks, eliminate manual activity logging and streamline CRM management; while improving the capabilities of inbound and outbound communications over the phone.
Streamline your team’s workflow and accelerate their efficiency within a single workspace. Ensure that every call is logged and tracked within your CRM. Manage user groups, call configurations, and agent performance. Trigger your existing CRM automation rules and streamline workflows with the click of a button to increase efficiency. Maintain your CRM as the primary workspace for all customer-facing teams.
Designed to give customer-facing teams on Salesforce or Microsoft Dynamics a competitive advantage, our native application provides a suite of advanced features you can rely on to automate workflows, increase conversations, and improve productivity. Teams use DialSource to drastically increase their reps efficiency, connect with more prospects and customers in less time, and eliminate the busywork that holds them back from reaching quota.
Learn what is working and what is not across call campaigns and customer interactions. Give managers visibility into every interaction and outcome across the customer journey. Leverage DialSource call recordings and performance dashboards to coach and develop under-performing reps into quota-crushing all-stars. Turn conversations into opportunities and increase revenue growth from new business to renewals.
Mission: We enjoy helping revenue teams to develop deeper relationships with their customers, leverage better data and exceed revenue expectations. We want to optimize the ability to create, capture, measure, and learn from conversations. We exist to improve the way teams communicate with their customers.