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3.3 | Cambridge, MA | Hospital & Health Care | 10000+ Employees
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Posted a year ago on Feb. 18, 2019

Client Partner, Long-Term Strategic Partnerships – Healthcare Transformation Services (Midwest Zone)

Full-time in Chicago, IL
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Philips is a hospital & health care company headquartered in the Cambridge, MA area with 10000+ employees. Philips has a 3.3-star InHerSight Score, based on 1,197 ratings from 83 employees. 23 employees have left comments about their experience working for the company on InHerSight.

Job Title

Client Partner, Long-Term Strategic Partnerships – Healthcare Transformation Services (Midwest Zone)

Job Description

In this role you have the opportunity to:

Designed to leverage Philips deep capabilities and assets, Healthcare Transformation Services (HTS) extends our value to the global healthcare community to become a trusted advisor and partner of choice, and transform healthcare delivery by tackling the most challenging clinical and business issues across the continuum of care. Our promise to our customers is grounded in our legacy of innovation and lead from our clinical strengths.

Key elements of this role include:

  • Providing thought leadership and act as a trusted advisor to the LSP C-suite key stakeholders
  • Leading the development of new opportunities in Clinical Operations Center (CLOC), eICU, NICU and Home Health
  • Engaging the HealthSuite Labs team in planning for and executing Co-Create Workshops as part of value creation business development process
  • Working with the Market Innovation team and BU development teams to engage them in customer innovation programs
  • Working with the Account Executive and other Philips team members to execute a business development plan using a consulting framework
  • Identifying and developing consulting opportunities for a broad range of HTS offerings
  • Overseeing and managing LSP business development and growth in assigned LSP accounts/geography
  • Highly effective collaboration both across Philips and with customer executive management to build interest and value proposition for both sides
  • Managing, facilitating and monitoring communications and activities of diverse teams within Philips and building effective relationships with key leaders
  • Leading through competency and influence; it is essential to manage and influence internal and external stakeholders across both the client and broader Philips organizations

    You are part of:

    The Client Partner, Long Term Strategic Partnerships (LSP) position is responsible for driving a consultative approach to expanding current LSPs and developing new LSP agreements through collaboration and teamwork with the LSP BDs and AEs.

    You are responsible for:

  • Actively leading the identification and qualification process of potential LSP consulting opportunities
  • Working closely with the LSP Business Development team, eICU, NICU, Connected Care/Clinical Operations Center (CLOC), and Population Health team members to support early engagement of customers in qualification of opportunities and account development activities
  • Responsible for monitoring and reporting on the project status and activities for LSP consulting opportunities
  • Provide subject matter expertise on LSP offerings/business models
  • LSP opportunity development tracked and managed in the sales funnel
  • Managing multiple/complex project work streams, analysis of client business/financial needs, and client management
  • Being a subject matter expert for healthcare provider clients and part of a collaborative cross-solution project team.

    To succeed in this role, you should have the following skills and experience:

  • 15+ years of experience in healthcare provider consulting, business development, sales and customer account management with demonstrated experience in working with senior healthcare executives and clinical leaders
  • Experience working with large integrated delivery systems, multi-hospital systems, and university health systems
  • Knowledge of medical device technology, clinical delivery models and healthcare management principles
  • Knowledge of various radiology modalities (i.e., MR, CT, PET, AMI, Ultrasound, IGT) preferred
  • Knowledge of critical care operations (i.e., eICU, NICU) preferred
  • Knowledge of hospital operational throughput and patient flow management preferred
  • Knowledge of oncology, cardiology, respiratory therapy, and emergency department domains preferred
  • Knowledge of healthcare informatics, connected health and population health preferred
  • Experience in marketing, strategy or early-state business management
  • Ability to effectively lead diverse, cross-functional teams and individuals that include both Philips and client stakeholders
  • Strong project management skills and demonstrated ability to lead individuals and teams through change
  • Knowledge of financial and accounting mechanisms, preferably with direct experience in systems currently used by Philips (e.g., Salesforce)
  • Demonstrated ability to effectively communicate on operational and financial performance
  • Proven experience and ability working in matrix organizations
  • Impeccable oral and verbal communications and presentation skills
  • Drive for results
  • Business or clinical degree, with advanced degree preferred

    In return, we offer you:

    Philips is a leading health technology company focused on improving people’s health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Headquartered in the Netherlands, Philips posted sales of EUR 16.8 billion and employs over 70,000+ employees with sales and services in more than 100 countries. News about Philips can be found at

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

    To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

    It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws.  Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

    As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.




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