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Nearmap US, Inc. logo

Nearmap US, Inc.

3.9 | Salt Lake City, UT | Computer Software | 51 to 200 Employees
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Posted 4 months ago on Oct. 23, 2019

Flight Operations Specialist

Full-time in Vienna, VA (Can work remote)
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Paid Time Off
Flexible Work Hours
Employer Responsiveness
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Maternity and Adoptive Leave

Nearmap US, Inc. is a computer software company headquartered in the Salt Lake City, UT area with 51 to 200 employees. Nearmap US, Inc. has a 3.9-star InHerSight Score, based on 80 ratings from 5 current or former employees. 1 employees have left comments about their experience working for the company on InHerSight.

The Flight Operations Specialist’s primary responsibility is to assist in the execution of the North American Capture program, coordinating with subcontractors and staff to ensure collection of geospatial data in a timely, efficient, and cost-effective manner. Clear communication and strategic planning are key aspects of this role in order to effectively utilize capture resources to meet program requirements. 

A typical day for you may look like this…

  • Plan, schedule, and coordinate flight priorities for pilots operating Nearmap camera systems.
  • Closely monitor national weather and METARs/TAFs to make necessary changes to priorities on a daily basis.
  • Monitor daily pilot activity and make sure no weather opportunities are missed.
  • Ensure geospatial data is captured on schedule, within the constraints of civil aviation regulations, weather, subcontracted flight services, and equipment availability.
  • Ensure that flight service subcontractors have all necessary components to complete scheduled work (media, current software, camera systems, etc).
  • Communicate in a timely fashion with pilots regarding daily operations, which may require communicating outside of regular business hours.
  • Identify and escalate concerns or issues relating to data processing and capture systems.
  • Track status of capture program, identifying, and escalating concerns or issues.
  • Work with Air Traffic Control regarding airspace restrictions and flight coordination. 
  • Work with Aerial Survey Engineers to plan camera system installs, removals, and maintenance to ensure minimal disruption to the capture program.
  • Review Pilot Daily Reports for pertinent information.
  • This role requires communication with pilots outside of standard office hours and on weekends.
  • Work with Director of North American Survey Ops to plan yearly capture program.
  • Create and modify flight plans as the capture program grows and evolves.
  • Maintain an optimal coverage program subject to program goals and update regularly as needed.
  • Support invoicing of operators by ensuring service history is properly maintained and up to date
  • Compile and distribute regular capture program status to internal stakeholders.
  • Respond to quote requests for bespoke surveys and provide survey information as needed to support sales activities.
  • Provide feedback to Survey Systems Team when new releases of planning and processing software are released. 
  • Suggest operational improvements to streamline the flight planning and data processing software.
  • Support the Survey Ops Roadmap initiatives by providing insight and information about the capture program. 
  • Establish best practices and document operational workflows and procedures to ensure they are globally consistent, scalable, and efficient.
  • Onboard new pilots with Nearmap Survey Operations procedures.
  • Work with Technical Writer to ensure documentation is kept up to date.
  • Identify pilot non-conformance and work with the pilot and subcontractor to make necessary corrections.

More about what you need to bring…

  • Demonstrated experience in managing projects with minimal supervision.
  • Experience in an operational environment or data production using a variety of systems. 
  • Experience with coordination, scheduling, and planning. 
  • Experience communicating with a diverse group of stakeholders across all levels of an organization.
  • A minimum of 3 years experience within related fields required.
  • Experience with mapping, aerial survey, remote sensing, and GIS a plus.
  • Experience in aviation a plus.  
  • Ability to communicate with individuals at all levels of the business, both internal and external.
  • Ability to coordinate and manage projects in a fast moving environment.  
  • Proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Basic knowledge of ESRI and other GIS software a plus.
  • Ability to read and understand weather patterns.
  • BA/BS degree required – in Business Administration, Operations, Communication, Aviation, Geography, GIS, Remote Sensing, or Meteorology preferred.
  • Excellent oral and written communication skills. 
  • Highly organized
  • Strong attention to detail.
  • Ability to self-prioritize tasks.
  • Proactive and able to deal with issues in a pragmatic and timely fashion.
  • Not afraid to ask questions.
  • Interested in learning about new technologies.
  • Enjoys communicating and working with a variety of people.
  • The ability to perform job functions with a positive, driven, and hands-on approach.
  • Comfortable juggling multiple priorities and shifting gears in a fast-moving environment.
  • The willingness and ability to adapt to the rapid business and organizational changes that accompany a high growth environment.

Some of our perks include… 

  • Competitive pay, bonus plan and Employee Share Scheme
  • Flexible working environment, work life balance is a necessity 
  • Opportunities for continued career growth and development
  • Ergonomic workstations with sit stand desks
  • Monthly massages
  • Free reign of Nearmap’s products
  • Free healthy (and not so healthy) snacks
  • An allowance to help you focus on your well being 
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